Return Policy

DPV Health strives to ensure that you are satisfied with your purchase. However, if you need to return an item, please review our international shipping return policy outlined below:

1. Eligibility for Returns: Items can be returned within 30 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a proof of purchase.

2. Non-Returnable Items: Certain items are non-returnable, including opened health products, personalized items, and any items marked final sale.

3. Return Process: To initiate a return, please contact our customer service team. Provide your order number and the reason for the return, and we will guide you through the process.

4. Shipping Costs: Customers are responsible for the return shipping costs, unless the return is due to an error on our part (e.g., incorrect item shipped, defective product).

5. Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method.

6. Customs and Duties: Please note that international returns may incur customs, duties, or additional fees, which are the responsibility of the customer.

For any further questions regarding international returns, feel free to reach out to our customer service team. Your satisfaction is important to us, and we appreciate your understanding of our return policy